In this episode, Roy Jones talks with Herb Smith from the streets of skid row and his decades of service at the Los Angeles Mission. Herb Smith outlines why having a heart for the donor is just as important as having a heart for the people you serve. Herb outlines critical techniques and characteristics for becoming a great frontline fundraiser.
The amount and timing of your next gift is directly connected to the way you say "Thank You." Rule #1: Thank Donors Faster. You can never thank a donor too much or too fast! I’ve encouraged charities to stop batching thank you receipts for the postal discount. They...
Unlike most people who call themselves “fundraising counsel” I am not one who wastes a lot of time with grandiose vision papers and colorful case statements. Every January I encourage charities to spend more time on practical, actionable events rather than writing beautiful superfluous words about their organization and cause.
